Delivery & Returns

Delivery

Due to an increase in order volume, it may take us a little longer than usual to fulfill your order. We're working hard to get this to you and we estimate that your order will be shipped within 4-7 working days after your order is placed. As soon as it's on its way, we'll be sure to let you know.

Delivery to BT postcodes is subject to delays due to Brexit. We’re sincerely sorry if your order arrives later than promised.

Delivery time outside of Europe is a minimum of 15 days .

We hope that your order arrives safely and in perfect condition, if this is not the case please let us know as soon as possible so we can help further.

Returns

For a faulty product return, send an e-mail to livre@livredelyon.com at the latest 24 hours after receiving the product.